{"id":890,"date":"2020-11-04T20:33:45","date_gmt":"2020-11-04T20:33:45","guid":{"rendered":"https:\/\/supplieswholesalers.com\/?p=890"},"modified":"2023-03-16T20:38:48","modified_gmt":"2023-03-16T20:38:48","slug":"hp-laserjet-202a-202x-204a-204x-firmware-update-issues","status":"publish","type":"post","link":"https:\/\/supplieswholesalers.com\/hp-laserjet-202a-202x-204a-204x-firmware-update-issues\/","title":{"rendered":"HP LaserJet 202A \/ 202X \/ 204A \/ 204X Firmware Update Issues"},"content":{"rendered":"<p>HP has recently pushed a firmware update (version code 20201021) for the LaserJet 202A \/ 202X \/ 204A \/ 204X <em><strong>that will prevent you from using most compatible cartridges<\/strong><\/em>, including the following SW items:<\/p>\n<ul>\n<li>PTCF500A\/501A\/502A\/503A<\/li>\n<li>PTCF500X\/501X\/502X\/503X<\/li>\n<li>PTCF510A\/511A\/512A\/513A<\/li>\n<li>PLCF500X\/501X\/502X\/503X<\/li>\n<\/ul>\n<p>While it appears the firmware won&#8217;t be upgraded automatically, should you or your customers initiate an upgrade, or buy one of the affected models manufactured in November 2020 and beyond, they may experience a &#8220;Supply Memory Error&#8221; message when using non-OEM cartridges, and the printer will cease printing.<\/p>\n<p>If you or your customer has already installed the update, here is some information on how to downgrade to a previous version. (<a href=\"https:\/\/mcusercontent.com\/b3ce6c06da04f17b4ffa6dafd\/files\/eb9fa7fa-8b66-4151-b802-9717a799424f\/video_how_to_close_automatic_upgrade.mp4\" target=\"_blank\" rel=\"noopener noreferrer\">video<\/a> \/ <a href=\"https:\/\/sw-blog.com\/wp-content\/uploads\/2020\/11\/UPDATED-HP-CF500-CF510-series-Firmware-Downgrade-Instruction.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">PDF<\/a>)<\/p>\n<h2>Disable Automatic Firmware Updates<\/h2>\n<p>While it may seem that keeping your device&#8217;s firmware up-to-date is a no-brainer, automatically updating allows OEMs to push code designed to force you to use their overpriced cartridges.<\/p>\n<p>We recommend turning off automatic updates and not choosing to update firmware unless the manufacturer announces a critical system update.<\/p>\n<p>To turn off automatic updates:<\/p>\n<ol>\n<li>From the home screen, select <strong>SETUP<\/strong><\/li>\n<li>Select <strong>SERVICE<\/strong><\/li>\n<li>Select <strong>LASERJET UPDATE<\/strong><\/li>\n<li>Select <strong>MANAGE UPDATES<\/strong><\/li>\n<li>Select <strong>CHECK AUTOMATICALLY<\/strong><\/li>\n<li>Select <strong>OFF<\/strong> then select <strong>HOME<\/strong> to return to the home screen<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>HP has recently pushed a firmware update (version code 20201021) for the LaserJet 202A \/ 202X \/ 204A \/ 204X that will prevent you from using most compatible cartridges, including the following SW items: PTCF500A\/501A\/502A\/503A PTCF500X\/501X\/502X\/503X PTCF510A\/511A\/512A\/513A PLCF500X\/501X\/502X\/503X While it appears the firmware won&#8217;t be upgraded automatically, should you or your customers initiate an upgrade, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_vp_format_video_url":"","_vp_image_focal_point":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-890","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - 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Supplies Wholesalers - Your Cartridge Experts!","og_description":"HP has recently pushed a firmware update (version code 20201021) for the LaserJet 202A \/ 202X \/ 204A \/ 204X that will prevent you from using most compatible cartridges, including the following SW items: PTCF500A\/501A\/502A\/503A PTCF500X\/501X\/502X\/503X PTCF510A\/511A\/512A\/513A PLCF500X\/501X\/502X\/503X While it appears the firmware won&#8217;t be upgraded automatically, should you or your customers initiate an upgrade, [&hellip;]","og_url":"https:\/\/supplieswholesalers.com\/hp-laserjet-202a-202x-204a-204x-firmware-update-issues\/","og_site_name":"Supplies Wholesalers - Your Cartridge Experts!","article_published_time":"2020-11-04T20:33:45+00:00","article_modified_time":"2023-03-16T20:38:48+00:00","author":"Vince Dabucol","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Vince Dabucol","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/supplieswholesalers.com\/hp-laserjet-202a-202x-204a-204x-firmware-update-issues\/#article","isPartOf":{"@id":"https:\/\/supplieswholesalers.com\/hp-laserjet-202a-202x-204a-204x-firmware-update-issues\/"},"author":{"name":"Vince Dabucol","@id":"https:\/\/supplieswholesalers.com\/#\/schema\/person\/25f5d6d5b7aaa7af96d44590ce6cf78a"},"headline":"HP LaserJet 202A \/ 202X \/ 204A \/ 204X Firmware Update Issues","datePublished":"2020-11-04T20:33:45+00:00","dateModified":"2023-03-16T20:38:48+00:00","mainEntityOfPage":{"@id":"https:\/\/supplieswholesalers.com\/hp-laserjet-202a-202x-204a-204x-firmware-update-issues\/"},"wordCount":216,"commentCount":0,"publisher":{"@id":"https:\/\/supplieswholesalers.com\/#organization"},"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/supplieswholesalers.com\/hp-laserjet-202a-202x-204a-204x-firmware-update-issues\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/supplieswholesalers.com\/hp-laserjet-202a-202x-204a-204x-firmware-update-issues\/","url":"https:\/\/supplieswholesalers.com\/hp-laserjet-202a-202x-204a-204x-firmware-update-issues\/","name":"HP LaserJet 202A \/ 202X \/ 204A \/ 204X Firmware Update Issues - 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